Welcome to Ardoch Medical Practice
As we continue with a blend of telephone and face to face consultations please be mindful that if you request as GP or Practice nurse consultation please ensure you are able to take the call as missed calls as with missed face to face appointments could be offered to other patients to help reduce any waiting time.
We thank you for your co-operation with this.
PLEASE NOTE ALL CALLS WILL BE RECORDED FOR TRAINING AND MONITORING PURPOSES
WE NOW OPERATE A TELEPHONE TRIAGE SYSYTEM FOR ALL APPOINTMENTS. PLEASE DO NOT ATTEND THE PRACTICE UNLESS YOU HAVE BEEN ADVISED TO BY A GP OR MEMBER OF PRACTICE STAFF. PLEASE CONTACT THE PRACTICE BY TELEPHONE ONLY. IF YOU ARE ASKED TO ATTEND THE PRACTICE PLEASE COME AT YOUR APPOINTMENT TIME. IF YOU ARRIVE EARLY OR LATE YOU WILL BE ASKED TO WAIT OUTSIDE. THANK YOU.
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Local Carers Document 2018
Seeing the right Person at the Right Time - You May Not Need to see the GP - As part of Choose the Right Service campaign, we would like to draw your attention to the re-launch of www.nhsinform.scot which has been fully redesigned bringing a range of new content and features to help people manage their own health and wellbeing.
There are key feature on this web site:
· Info for Me is a personalisation tool, which enables people to bring together information relevant to them into a single place, which can be easily printed saved or shared.
· National Services Directory: information on health services across Scotland.
· Self Help Guide: fully revised, updated and aligned to the 111 service the new Self Help Guide allows you to check your symptoms online and get advice to manage your condition or signpost to the right service.
· Browsealoud is a feature that makes the website more accessible with speech, reading and translation tools.
· Webchat access is available throughout the site.
· People who choose to talk to the health information team can call the service on 0800 22 44 88 everyday.
· People can use the website to interact with other users and professionals around specific conditions in community forums to support self-management
There are many situations where you may not require a face to face appointment with the doctor. Please consider the services below before making an appointment.
We have two Practice nurses who can see you for many things including exacerbation of asthma, copd, diabetes, contraception.
For common ailments your community pharmacist can give you advice and can give you medicine on the Minor Ailments scheme without you having to pay for it.
Over 60's, children and patients in receipt of certain benefits can receive advice and free treatment from the pharmacy for complaints such as acne, athlete's foot, backache, cold sores, constipation, cough, diarrohea, earache, eczema, allergies, piles, hayfever, head lice, indigestion, mouth ulcers, nasal congestion, pain, period pain, thrush, sore throats, threadworms, warts and verrucae.
An optometrist is the best person to assess urgent eye problems, check for eye disorders and treat eye conditions. They have the professional training and necessary equipment to assess most eye problems.
Joint, Muscle or Back Pain
You can visit www.nhsinform.co.uk/msk for joint, muscle or back problems to be given advice or self refer to the physiotherapist without attending your GP.
For sexual health and contraception advice call 03003030251. Emergency contraception is available at most community pharmacies.
Pharmacists can offer advice on stopping smoking or you can refer yourself for smoking cessation 01355 585502.
For advice and counselling about the management of stress call 08458725132
For self referral for minor musculoskeletal problems call 01698 687 442
Joint, Muscle or Back Pain
for joint, muscle or back problems to be given advice or be referred to the physiotherapist without attending your GP.
For advice about financial problems call 03031231008
(Site updated 13/09/2023)